The post Northlake Farms Receives Resident Satisfaction Award for 2018 from SatisFacts appeared first on Northlake Farms Blog.
]]>Property managers and team members took strides in improving their overall customer service tactics, which resulted in the increase of SatisFacts award winners from six in 2016, 25 in 2017 and now 30 in 2018!
Each property received at least a 4.0 (on a five-star rating) score on their annual surveys sent out to residents and prospects with a minimum of 25 surveys completed.
SatisFacts is the leading provider of resident surveys, focusing on multifamily retention and reputation management. By providing surveys to undecided prospective residents, residents after move-in, residents after service is completed in their home, and to residents near the expiration of their lease, Buckingham properties are always able to keep up with customer satisfaction. The purpose of these surveys is to provide a communication tool and customer service safety net to ensure questions, issues, concerns and praise don’t go unheard and that the team can then meet their residents’ needs.
Buckingham Companies' vision is to maintain an excellent reputation and integrity of our brand while delivering exceptional results. The properties who made this list exceed our vision on a daily basis!

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]]>The post Creative Halloween Costumes for All Ages appeared first on Northlake Farms Blog.
]]>Trick or Treat! Halloween is a few days away and we know most people are in a panic to create a last-minute costume. No matter your level of creativity, we’ve made a list of a few easy costume ideas for all ages and even a few suggestions for pets. Read below for some creative (and easy) Halloween costume suggestions!
Costume: Gumball Machine
What you’ll need:
Multicolor pom poms
A black/white top
Red skirt/pants (the gumball machine)
Black felt (the 25-cent coin slot)
Glue gun and sticks
Steps: Hot glue the pom poms to the shirt to create the “gumball” portion. Use the felt to cut out and create the 25-cent slot. Glue the “money slot” on the red skirt/pants to create the “machine/stand” portion.
Costume: Harry Potter
What you’ll need:
Red and gold striped scarf
Black, round, glasses
Red face paint
Black robe
Steps: Draw a lightening bolt shaped scar on forehead. Throw on the robes, scarf, and glasses, and poof! You’re a Hogwarts legend.
Costume: Holy Guacamole
What you’ll need:
Green t-shirt
Printed photos of avocados
Angel wings
Halo
Steps: Glue printed photos of avocados to a green shirt. Add angel attire and now you’re the puniest person at the party.
Costume: Bunch of Grapes
What you’ll need:
Black t-shirt
Black pants
A pack of purple balloons
Tape or hot glue
Steps: Tape or glue inflated purple balloons to your neutral under clothes. For an added detail, wear a green beanie to create a grape stem.
The anti-costume: Error 404
Steps: Find a local t-shirt screen printer or draw on a t-shirt “Error 404 Costume Not Found.” This is a snarky and minimal effort costume for even the most last minute of decisions.
Owner/Pet costume: Vendor and Hotdog
What you’ll need:
Red apron
White shirt
Chef hat
Doggie hotdog costume
Owner/Pet costume: Little Red Riding Hood and The Big Bad Wolf
What you’ll need:
Red fabric/hood
A basket of goodies
If your pup’s ears aren’t ferocious enough, add large black fluffy ears to mimic a wolf.
We hope our suggestions sparked your imagination and that you can pull together an easy and creative Halloween costume. Have a safe and spooky Halloween!
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]]>The post Maintenance Q&A for Your Apartment Home appeared first on Northlake Farms Blog.
]]>What should not go down the garbage disposal?
What items can I store in my utility closet?
Why do I have partial power in my apartment?
What do I do if I come home late at night and I’m locked out?
Can I call someone if there is an emergency in my apartment?
What is considered an emergency maintenance request?
Can I submit an emergency request online?
Who should I call if my neighbors are noisy?
Should I turn off my a/c or heat when I leave town?
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]]>The post Benefits of Renting vs. Buying appeared first on Northlake Farms Blog.
]]>Financial
The biggest benefit of renting instead of owning is the financial aspect of renting. The fact is that rent is generally cheaper than a mortgage. In addition to an overall lower monthly payment, upkeep and utilities are lower due to less square footage.
Maintenance
When renting, maintenance is taken care of, making this a financial benefit and a timesaver. No worrying about watering the lawn or shoveling snow and no stress over a clogged sink or broken air conditioner. Fixing these items in an apartment is easy, because it’s someone else’s problem!
Community
A sense of community is an underrated benefit to apartment living and being steps away from neighbors can provide an excellent atmosphere for creating life-long connections. Some complexes even regularly host resident events to encourage community engagement.
Amenities
Unlike houses, apartment complexes are often built with amenities on-site such as clubhouses, pools, and fitness centers. Some apartment communities offer discounts to local gyms, shops, and restaurants as an added resident perks program.
Size and Style
Apartment units are built for convenience. Often, apartments are spacious but not overly large. They are built to be functional while the personal touches and décor are in your hands.
Short-term
When looking for short-term living options, renting is by far the superior option. Buying a house is a much longer time commitment and is a major life decision. Whether you are working on your credit score, saving up funds, or slowly preparing for the responsibility of owning a home, an apartment is the best option in the meantime.
Savings
Renting is the perfect time to invest in a long-term future. While spending less on your living arrangements, this is an ideal time to save extra earnings.
Lower Responsibility
Homeownership comes with stresses and responsibilities that you can avoid entirely if you rent. Homeowners must deal with up-keep, unexpected damages and replacements far more than a renter would.
Accessibility
One of the major perks of apartment home living is the convenient proximity to everything you need. Apartments are much more likely to be located in communities that offer shopping, restaurants, art galleries, parks and more as opposed to a house that is tucked away in a neighborhood.
Convenience, cost, and safety are just a few of the unbeatable perks of choosing to rent an apartment home instead of owning a house. When considering the options, we hope that you can find a place you are proud to call home.
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]]>The post Ways to Introduce Yourself to Your Apartment Neighbors appeared first on Northlake Farms Blog.
]]>By: Wendy Dessler
The days of bringing baked goods to new neighbors are in the past. Now, breaking the ice can be downright intimidating, especially in an apartment community. Everyone wants to have a strong relationship with their neighbors. Who else can you rely on to watch over your home when you’re out for the weekend? Good neighbors make our lives easier, and it helps everyone feel like part of a community.
Whether you’ve been in your apartment community for years or you’re just moving in, you might need some extra help finding the best way to introduce yourself. Yes, it can be awkward at first, but there are easy ways to make it less intimidating. Are you ready to make a change and turn your neighbors into people you feel confident running into in the hallways?
Smile Often
This is the easiest way to meet people, but also the most often overlooked. How often do you walk between your apartment and your car looking at nothing other than your phone screen? Put that phone away and be aware of your surroundings. Not only is this a great habit to get into in everyday life, but it gives you the chance to meet people.
Smile as you pass people in the hallway. Introduce yourself, and let them know where you live. You don’t have to take up any more time than that, but your neighbor will remember your friendly hello going forward. This is how you start breaking down those walls.
Connect Online
This is the digital age, so it’s no wonder neighbors have taken to social media. With the NextDoor app, you can be sure you’re only seeing posts for the people immediately near you. While connecting online isn’t a substitute for real-life interaction, it is a great way to put names to faces. If you have any questions or ideas for the community, this can be a great space to ask.
Go to Events
Neighborhood events are the perfect chance to actually meet people. Not only do they sometimes involve free food (yum!), but you’re likely to run into someone new. Be active at these events, and ask the community if you can bring baked goods or a food dish to share. Food will always make people eager to talk to you. These events are designed to bring the community together. Don’t keep putting off Friday Night Socials and holiday feasts.
Be Respectful
Finally, one of the best ways to meet your neighbors on the right terms is to be a good member of the community. Every apartment community has a set of rules, most of which are for the peace and respect of everyone who lives there. Nobody likes the neighbor who blasts music until 2 am or the person who always leaves trash outside their door.
The same goes for your property manager. Many property managers also live on-site, and this is a great way to get to know them when you see them out during the day or at events. However, never impose your questions or concerns on a property manager after hours when they’re no longer on duty.
Another common problem is renting your apartment through Airbnb when you’re not in town. This might seem like a good way to make extra cash, but it exposes your community to unknown tenants. Your property managers might be alerted through a service like Rentbelly, so it’s never worth the risk.
Following the rules might not get you very far on its own, but without it, you’ll have the hardest time making a good impression on your neighbors. The more you can learn to respect the rules, the more pleasant your community will be as a whole. As long as you smile, put yourself out there, and are an asset to the community, your neighbors will welcome you.
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]]>The post Northlake Farms receives Resident Satisfaction Awards for 2017 appeared first on Northlake Farms Blog.
]]>Each property received at least a 4.0 (on a five-star rating) score on their annual surveys sent out to residents and prospects with a minimum of 25 surveys completed.
SatisFacts is the leading provider of resident surveys, focusing on multifamily retention and reputation management. By providing surveys to undecided prospective residents, residents after move-in, residents after service is completed in their home, and to residents near the expiration of their lease, Buckingham properties are able to keep their finger on the pulse of their customers’ satisfaction at all times. The purpose of these surveys is to provide a communication tool and customer service safety net to ensure questions, issues, concerns and praise don’t go unheard and that the team can then meet their residents’ needs.
To learn more about SatisFacts, visit their website.
Learn more about Buckingham Companies, and their many projects across the US.

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]]>The post Maintenance Tip of the Month appeared first on Northlake Farms Blog.
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- Grease or oil – Just because it is out of sight does not mean the garbage disposal “disposed” of it. Usually, the grease will solidify, and cause build up in your pipes.
- Vegetable peels – You might get away with it from time to time, but odds are, eventually this one will catch up with you – and leave you a soupy backfilled mess in your sink.
- Egg shells – Believe or not, the membrane on the inside of the egg can wrap around the blades and wreak havoc for your disposal.
- Coffee Grounds – These seem like they go down fine, but over time, the little grounds build up like sediment in the pipes and end up causing trouble.
- Pits or seeds – Think: peach pits, avocado pits, cherries, etc., which aren’t disposable. If you don’t swallow it, why should your sink have to?
- Bones – We hope this is an obvious one. Bones aren’t degradable in enough time to be put down the drain.
- Anything in bulk – Feed your disposal small meals, let it grind it up, then add more.
- Garbage – Again, if you don’t want to eat it, why should your sink have to?
- Rice and pasta – Every time you turn the water on, the pasta and rice will continue to expand – even after your supposedly ground it up.
- Stringy veggies – Celery, corn husks, or even some types of lettuce can wrap around the blades, which then causes resistance to them.
We hope this helped you determine what belongs in your sink and what belongs in the trash. We understand it’s no fun dragging your trash out after dinner each night because it’s full of items that can’t go down the sink, but in the long run, it’s worth it to avoid backups in your pipes. Feel free to contact the leasing office with any questions you might have!
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]]>The post Tips for Apartment Home Living with Kids appeared first on Northlake Farms Blog.
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Organization is vital.
When it comes to apartment spaces, sometimes even the most spacious set up can feel cramped when there’s clutter. Naturally, kids are messy folk so it takes a super family to keep it all on lock.
Pro Tip: Get furniture that doubles as storage and invest in plenty of shelves. The more you can tuck away the better.
Photo courtesy: (L) xoyos.com (R) pixabay.com
Being on time is hard. This just in: that’s totally normal.
Keeping up with different schedules is harder than it looks. Once you’re in a regular routine and find your niche, it’ll feel like clockwork. But until then (fingers crossed that day comes) remind yourself that practice makes perfect.
Pro Tip: Buy an actual alarm clock and don’t just rely on your smartphone. By simply setting a few alarms throughout your morning, you’ll have extra motivation to get up, find the clock, and remind yourself to get going on a task. It’s not a bad idea to set reminders on your phone as a backup…. after all, this isn’t the dark ages.
Purge what you don’t need.
This is no time to hoard those socks with holes in them or that toy your kids haven’t touched in months. Sometimes you have to accept that no amount of strategic storage will cut it when you just have too.much.stuff.
Pro Tip: Find your local donation service and go through all your things at least once every two months. Give away anything which your family doesn’t have a blatant sentimental or practical use.
Plan plan plan.
Keeping a visible planner can really help kids conceptualize time management and what they have going on that week. This should be displayed in a family space, such as the kitchen, and as detailed as your family is comfortable with keeping consistent.
Pro Tip: DIY a dinner schedule so older kids can know what to expect and you can plan your grocery trips or budget how much you can spend on a dinner out on the town. When you know a few days in advance what your family’s meals will be that week, you can pre-pack or pre-cook meals with far less stress.
Work space vs. living space
The key to productivity is having a set work space that is comfortable and organized. This is important for little ones too…plus, establishing an area for them to do homework helps you out with clean up time.
Pro Tip: Set up a work space for your kids like you would for yourself and it will make them feel like they’re being a grownup. Whether this is for homework or for play, it will ensure your space looks like it has a purpose and isn’t another play area with cluttered toys lying around.
Whether you’ve been doing this like a champ for years, or might consider trying one of our tips for the first time, know that we understand the importance of family and always hope you are happy and healthy in your apartment home.
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]]>The post Celebrating the Winter Holidays in your Apartment Home appeared first on Northlake Farms Blog.
]]>If you want your own Christmas tree…the beautiful thing about living in a smaller space is that less is more, so you don’t need to break the bank on a 12 ft. monster-size tree. Instead, find a tree that fits your space. It’s easier to set up and tear down so you have more time to decorate with your own flare.
Looking for a classy but subtle look? Add white and gold accents around your home. A new set of accent towels for the kitchen and bathrooms, soap dishes, or picture frames are good places to start. You could also buy large apothecary jars or another kind of clear container and fill with whatever goes best with your home’s look. Need inspiration? Think tinsel, ornaments, garland, string lights, gold accents, pinecones, or faux snow.
You may not have the opportunity to go full blown Griswald Family Christmas on decorations for the outside of your apartment home, but that just gives you more opportunity to bring the outside, in. Hang string lights on your walls and at night you’ll have extra ambiance for the season. You could also hang holiday wreaths on the inside of your doors so you can enjoy the greenery and liven up your every day décor.
Want to hang stockings but don’t have a fireplace? No problem. You could hang the stockings from a wall coat rack, a curtain rod, a stair railing, or even just on an open wall!
We hope this helped spark some new ideas for decorating your holiday apartment home and during this holiday season, we hope you and your loved ones are safe, happy, and healthy.
We wish you a very Happy Holidays!
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]]>The post Thanksgiving in an Apartment Home appeared first on Northlake Farms Blog.
]]>Get creative and make use of ever square foot of your home’s counter and floor space. Depending on how many people you plan to host, strategically planning ahead of time and re-arranging your home will allow you to live out the “more the merrier” lifestyle.
- Hang string lights and decorations rather than focusing on an elaborate center piece. By freeing up your table and counter top space, you can serve more food and drinks while keeping festive. Hint: Hang a festive Autumn wreath inside your home as a simple way to set the tone for the season.
- Instead of worrying about ironing a table cloth that will inevitably get dirty, buy craft or butchers paper and decorate however you choose. Great for kids and adult doodlers, plus you can use this to label any food that’s sensitive for dietary restrictions.
- Seems simple, but try to prepare as many meals ahead of time as possible. It also doesn’t hurt to require guests to bring their own side dishes while you’re in charge of the main course. Once guests arrive, you won’t want to be running around still cooking pies!
- Clear your floor space and designate an area for guest’s personal items. If furniture can be moved to your bedroom, clear it out so you can have optimal space for entertaining.
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